Your First Visit

What to expect, and what to bring.

The partnership between you and your physical therapist is evident from your first visit to Optimal Results Physical Therapy in Portland, Oregon.

We will take sufficient time to conduct a thorough evaluation of your injury or condition and to discuss with you treatment options and clearly outline our recommendations.

You can expect to receive your first therapeutic treatment on your first visit, so please wear loose-fitting, comfortable clothing.

If you have notes or x-rays from your doctor, please bring them as well as a list of any prescribed or over-the-counter medication you are taking regularly.

If you normally wear corrective lenses or hearing aids, please ensure they are in place. The communication between you and your physical therapist is vitally important for your treatment to be most effective.

Please bring your insurance card as well. To save time on your first visit, you may also wish to download the patient forms below, fill them out and bring them with you.


We are preferred providers for the insurers listed below.

While your insurance may not be listed below, it may be part of a group for whom we are contracted. If we are not a provider for your carrier we are usually willing to become one.

Please keep in mind there are certain carriers who restrict your choice for physical and occupational therapy. If you are enrolled in such a plan and would prefer to use our services, we are gladly willing to work together on this.

Our services include verifying your benefits before you come in. Since we deal with insurers on a daily basis, we can help you through the maze. We think of it as an adventure and honor to be of assistance in this area.

Optimal Results Physical Therapy is a direct access provider in Oregon. This means we can work with you without a physician's referral for the first 30 days. There are insurers who require a referral from your physician while others do not.

Medicare patients DO require a physician's referral.

Accepted Insurance Providers:

Liberty HealthShare

  • Medicare – Part B*

  • Meritain Health

  • Moda (Select Plans)

  • Moda – MedAdvantage (Select Plans)

  • Motor Vehicle Accident Insurance Plans

  • Multiplan

  • Mutual of Omaha

  • Pacific Source

  • Private Healthcare Systems (PHCS)

  • Tricare*

  • Triwest*

  • United Health Care (UHC)

    o UMR

    o Oxford

  • Workman Comp (Select


    o Kaiser MCO
    o Gallagher Basset
    o SAIF
    o Majoris Health Systems

  • Aetna

  • AARP

  • Asuris Northwest Health

  • Blue Cross Blue Shield (Select Plans) (Anthem/Regence/Group Admin)

  • Blue Cross Blue Shield Federal Employee Program

  • Blue Cross Blue Shield MedAdvantage (Select Plans)

  • Bridgespan Health

  • CareOregon (HealthShare)*

  • Cigna

  • Employee Benefit Management Services (EBMS)

  • FamilyCare – MedAdvantage

  • First Choice Health

  • First Health/CCN

  • GEHA (Select Plans)

  • Healthnet – Commercial*

  • Healthnet – MedAdvantage*